Refund Policy

Last updated: 2026-07-29

Subscriptions (Starter / Pro / Agency)

We offer a full refund within 7 days of your first subscription charge if you haven't used any generation credits from that billing cycle. After credits have been used, subscription charges are non-refundable, but you can cancel anytime from your billing settings to stop future renewals — you'll keep access through the end of the period you've already paid for.

Credit top-ups

Credit top-up purchases are non-refundable once any portion of the purchased credits has been used.

Referral discounts

Referral-program discounts reduce what you're charged going forward; they don't create a cash refund for prior charges, and switching or canceling a subscription does not entitle you to a prorated refund of an already-applied discount period.

Billing errors

If you believe you were charged in error (e.g. duplicate charge, charged after cancellation), email us and we'll investigate and refund confirmed errors regardless of the 7-day window above.

How to request a refund

Email billing@studioclyp.com with your account email and the charge in question. We aim to respond within 2 business days.